Texas Responsible Serving® of Alcohol

HomeFrequently Asked Questions

What does the Responsible Serving® course teach me? 
The Responsible Serving® course teaches you how to serve alcohol responsibly. Topics in this course include: how to spot a fake ID, how to tell when someone is intoxicated, how to handle someone who has had too much to drink, and the legal responsibilities of a server as well as your state's laws.

Does this course give me a bartender license?
Texas Alcoholic Beverage Commission (TABC) requires everyone that sells alcoholic beverages to get a license or permit from them (from the TABC).  This license or permit is required to sell. If you are selling alcohol (even if it is a one day event), you will need the TABC license, which is issued by TABC. In addition, it is recommended by TABC (not required) to take training to get a server certification.  The server certification involves training, and covers Responsible Serving® of Alcohol.  Responsible Serving® covers a several topics designed to reduce underage consumption (checking IDs), and reducing drunk driving (intervention techniques). On this site, you can purchase a TABC approved certification course.  Some employers require all their servers to have a certification, but it is not required by the state.

What does the Food Manager Certification course teach me? 
PSCC's Food Manager Certification course exceeds the state requirements in most states. However, there are many local jurisdictions that may have different requirements; it is up to you to check your local food safety requirements. In addition, many employers also require managers to be certified. The PSCC Food Manager Certification course has been written according to the FDA Food Code and will prepare you to take any of the three exams approved by ANSI and the Conference on Food Protection (CFP). Once you have completed the PSCC Food Manager Certification course, you will be instructed on how to register to take a proctored food manager exam. The exam is administered by a national organization, and the fees for the exam are not included in the course.

What are the benefits of taking a course like this? 
The Responsible Serving® course is a requirement to serve alcohol in some states. Some bars or restaurants may also require that you take a course that deals with responsible serving® in order to lower the bar or restaurant's insurance rates. Having this certification will also help you to stand out from other applicants when you apply for a position. The Bartender Mixology course teaches you how to make drinks, customer service, bar terminology etc. This certificate will make you stand out from other applicants and help you find the bartending job you want. Advanced courses like Wine Knowledge and Liquor Knowledge can help you increase your tips or advance your career!

Is this the same certificate I would receive from an in-classroom course? 
Yes, our course will give you a nationally recognized certification that is comparable to the certification you would receive at a physical school. The benefit of taking the course online is that you can work through the course whenever you want, at your own pace. 

How do I take the quizzes/exams?
The quizzes and exams are all computerized and you can take them online. The software will grade the quizzes for you and show you your results immediately on the screen. Your scores are also recorded in an online database.

How long do I have access to the course material?
You will have access to the course material for 30 days after you complete the course and generate your certificate, or 1 year after your initial login. In Alabama, you can access the course material for 2 days after your initial login.
If you log in to your account more than 30 days (or more than 2 days in AL) after completing the course and generating your certificate, you will be able to print a copy of your certificate but will no longer be able to access the course material.

Can I reuse a token for a new employee if the employee I assigned it to did not complete the course?
You may receive a credit if the employee has not logged into the course. Once the student has logged in, the token is used and you cannot receive a credit. The process is automated, so if you delete a token, a new token will be provided in your account if the employee has not logged in.
What are the system requirements? 
The course runs in browsers such as Explorer, Firefox, Chrome, Safari, and others.  It will run on a PC or Macintosh computer, or other computers with web access (via a standard web browser).

Operating systems: Linux, Macintosh, Windows
Internet browsers: Firefox, Explorer, Safari
Internet connection speed: 56 kbps or higher
Screen resolution: 1024 x 768 optimum, 800 x 600 required

The information in this course has been encrypted to ensure security. This may interfere with screen reader applications.

What is the refund policy?
The refund policy is available here.

How do I sign up to take the course?
You can sign up here!

If you have any further questions or concerns, please feel free to contact us.